Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

Vitalize Skin Clinic (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when you visit our website or book an appointment.

1. Who We Are

Vitalize Skin Clinic
304 Copper Creek Drive
Markham, ON, L0H 1J0
Phone: 437-535-5950
Email: info@vitalizeskinclinic.com

2. Individual Results May Vary

While we strive to provide accurate and up-to-date information, results from treatments or procedures offered by Vitalize Skin Clinic may vary from patient to patient. Many factors — including skin type, age, genetics, overall health, and lifestyle — may affect individual outcomes.

Disclaimer: Similar and/or permanent results are not guaranteed based on the treatment/procedure and may vary from patient to patient.

2. What Information We Collect

We collect personal information that you voluntarily provide when booking an appointment through our website. This may include:
  • Full name
  • Email address
  • Phone number
  • Preferred appointment date/time
  • Relevant health or treatment-related notes (if applicable)
We do not operate an e-commerce platform and do not collect payment information or offer patient logins.

3. How We Use Your Information

We use the information you provide to:
  • Schedule and confirm appointments
  • Communicate with you regarding your booking or inquiries
  • Respond to your requests
  • Improve our services and user experience
With your consent, we may also contact you with updates or promotional content related to our services.

4. Third-Party Tools and Analytics

We use third-party services, including Google Analytics, to understand how users interact with our website. These tools collect anonymous data such as:

  • Pages visited
  • Time spent on site
  • Referral sources
  • General geographic location
  • Browser and device type

This information helps us optimize our website and marketing efforts. These third-party providers may use cookies or other tracking technologies.

You can opt out of Google Analytics tracking through your browser settings or by installing the Google Analytics Opt-Out Add-on.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies are small files placed on your device that help us understand site usage patterns and improve functionality. You can control cookie settings through your browser.

6. Data Sharing and Security

We do not sell or rent your personal information. We may share your information with:

  • Service providers who assist with booking and communication
  • Legal authorities if required by law

We implement reasonable administrative, technical, and physical safeguards to protect your data, but no system can be guaranteed 100% secure.

7. Your Consent

By using our website and providing your information, you consent to our collection, use, and disclosure practices as described in this Privacy Policy.

8. Accessibility and Accommodation

If you have an impairment covered by the Canadian Charter of Rights and Freedoms, Canadian Human Rights Act, or the Accessible Canada Act, and you wish to discuss potential accommodations related to accessing our website or services, please contact us at:
info@vitalizeskinclinic.com or 437-535-5950

9. Important Notices

  • In case of a life-threatening emergency, immediately call 911.

  • Medical procedures may produce different results for different patients. Individual outcomes may vary.

  • Information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis, or treatment. It is provided for general informational purposes only.

  • By using this website and sending us your information, you are giving us permission to contact you via electronic and non-electronic means. We also track conversions and collect user data to improve marketing efforts.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date. Continued use of the site indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this disclaimer, please contact:

Vitalize Skin Clinic
304 Copper Creek Drive
Markham, ON, L0H 1J0
437-535-5950
info@vitalizeskinclinic.com